Victory Legal & Migration Pty Ltd

Victory Legal & Migration Pty Ltd (“we,” “our,” or “us”) is committed to safeguarding personal information. This privacy policy explains how we collect, use, store, and disclose personal information pursuant to Privacy Act 1988 (Cth) and other applicable Australian privacy laws.

Scope of Application

This Privacy Policy applies to all services provided by us, including legal representation, consultations, and interactions via our website. It governs the management of all personal information collected or held by us.

Collection of Personal Information

2.1 Types of Information Collected

We may collect the following categories of personal information as required for the provision of legal services or purposes directly related to those services:

Contact Details: Name, residential and postal addresses, telephone numbers, and email addresses

Identification Information: Date of birth, nationality, government-issued identification numbers (e.g., driver’s licence, passport)

Legal Matter Details: Information relevant to the legal matters with which you entrust to us, which may include sensitive information such as health records, financial data, or employment history

Communication Data: Records of correspondence between you and our firm, such as emails, notes, and meeting records

Website Interaction Data: Information collected through cookies and other tracking technologies, including IP addresses and browsing behaviour.

2.2 Methods of Collection

Personal information is gathered through:

Direct interactions: Forms, documents, emails, phone calls, or face-to-face consultations

Third parties: Relevant sources such as financial institutions, government agencies, insurers, or other authorised bodies

Automated means: Data collected through our website’s use of cookies and tracking mechanisms.

Use of Personal Information

Your personal information is used solely for purposes directly related to the provision of legal services or essential administrative functions, including:

Communicating with you regarding your legal matters or enquiries

Delivering legal advice and representation

Conducting case preparation, including gathering and reviewing evidence

Managing payments, billing, and administrative processes

Improving our services and conducting business analytics

Ensuring compliance with legal or regulatory obligations

We only use your personal information for the purposes stated above, unless otherwise authorised by you or required under the law.

Disclosure of Personal Information

4.1 Disclosure to Third Parties

We may disclose your personal information to third parties where necessary, including:

Barristers, experts, consultants, or other professionals assisting with your matter

Courts, tribunals, regulatory bodies, or government authorities as required for legal compliance

Service providers, such as IT or database management firms, who assist with secure storage and operational support, under confidentiality obligations.

4.2 Overseas Transfers

In limited instances, your information may be stored or processed in servers located outside of Australia, for example, for IT system hosting or backup purposes. In such cases, we take all reasonable steps to protect your information. We do not sell, rent, or trade personal information under any circumstances.

Data Security

We implement security measures to ensure the protection of your personal information, using:

Secure systems, including firewalls and restricted access

Monitoring and updating of security protocols.

While we strive to maintain the highest standards of security, we acknowledge that no transmission or storage system is entirely safe from intrusion. Should a data breach occur, we will notify affected parties according to applicable laws.

Retention of Personal Information

We retain personal information only for as long as necessary to fulfil the purposes for which they were collected or as required by law. When data is no longer needed, we take steps to securely destroy or anonymise them.

Access to and Correction of Personal Information

7.1 Your Rights

You have the right to:

Access your personal information held by us.

Request corrections to ensure that your information is accurate, complete, and up to date.

7.2 Raising Requests

To make a request, please contact us using the details provided in Section 11. Upon receiving your request, we will take steps to verify your identity and respond in accordance with applicable legal timeframes.

Complaints and Resolution

If you believe that your personal information has been mishandled or wish to raise concerns about our compliance with privacy laws:

Contact our office immediately. We aim to resolve complaints efficiently and transparently

If you remain dissatisfied, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) by visiting www.oaic.gov.au.

Cookies and Website Usage

Our website uses cookies and similar technologies to:

Improve functionality and user experience

Analyse site traffic and user behaviour

Conduct website performance testing.

You may manage or disable cookies through browser settings; however, this may impact website performance or functionality.

Direct Marketing Communications

We may, from time to time, send information to you regarding legal updates, services, or events relevant to you. You can elect to opt out of receiving these communications by:

Contacting us directly with your request

Clicking “unsubscribe” in any of our email communications.

Contact Details

For all queries, complaints, or requests concerning your personal information, please contact:

Victory Legal & Migration Pty Ltd
Address: 1004/530 Little Collins St, Melbourne, Vic, 3000
Phone:  0480010326
Email: reception@victorylegal.com.au

Updates to This Policy

We reserve the right to periodically amend this policy to reflect changes to our practices or legal obligations. Updates will be published on our website.

By engaging with Victory Legal & Migration Pty Ltd or by using our services, you consent to the handling of your personal information in accordance with this privacy policy.